NATURE'S SECRET
Premium Ayurvedic Hair and Skin Wellness
Your trust matters to us
Last updated: February 2026
Nature's Secret ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
We may collect information you provide directly, such as name, email address, phone number, and shipping address when you place an order or contact us. We also collect usage data (e.g. pages visited, device type) to improve our site and services.
We use your information to process orders, send order updates, respond to inquiries, and improve our website and customer experience. We may send promotional emails with your consent; you can opt out at any time.
We do not sell your personal information. We may share data with service providers (e.g. payment and shipping partners) only as needed to fulfil orders. We use reasonable measures to protect your data.
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to limit or block cookies.
For privacy-related questions, contact us at support@naturessecretwellness.com or +91 9063092075.
Last updated: February 2026
We want you to be satisfied with your purchase. Please read the following terms for returns and refunds.
Items must be unused and in original packaging. Due to hygiene reasons, certain products (e.g. opened cosmetics or personal care items) cannot be returned once opened. Unopened items may be returned within 30 days of delivery.
Contact us at support@naturessecretwellness.com or +91 9063092075 with your order details and reason for return. We will provide return instructions. You are responsible for return shipping unless the item was defective or incorrect.
Once we receive and inspect your return, we will process your refund within 5–7 business days to your original payment method. Shipping charges (₹100) are non-refundable unless the return is due to our error.
If you receive a damaged or incorrect item, please contact us within 48 hours with photos. We will arrange a replacement or full refund, including shipping.
For refund or return questions, email support@naturessecretwellness.com or call +91 9063092075.